Re: November 3.2009

My home Generac 15KW generator failed to start after I had serviced it by changing the oil, oil filter, and air filter. Upon calling Dynamo and speaking with Linda to set up a service call, she asked me to describe the problem. After evaluating what I told her, she stated that the battery may need to be replaced and told me where I might obtain one. After replacing the battery – problem solved. So instead of simply scheduling a service call, Linda rectified the problem over the phone at no cost to me except for the price of the new battery. Very commendable!

L. Houser
Williamsburg, VA

---

RE:  December 11, 2008
Service call from answering service on 12/10/08 - around 9:00 PM. 

To:  PAUL

Linda called Bobby Knowles to make sure his power had been restored (He had half power throughout his house).  Mr. Knowles was very, very pleased with your prompt service call via phone.  It was the outside VA Power line.  He said, “Dynamo Electric would definitely be called if I need an electrician and I will recommend this company to everyone I know.”

Bobby Knowles
3741 Captain Wynne Dr
Williamsburg, VA  23185

---

RE:  April 2008
Hook up electric to new building.

To:  DYNAMO TEAM

Thank you!  Mr. Hunt is happy to be in his building – lights, heat and all.

Roy & Joyce Hunt
8830 Wilcox Neck Rd
Charles City, VA  23030

---

RE:  March 10, 2008

To:  PAUL & LINDA

Here’s the check for our generator battery.  As always, our thanks to you and Paul for your usual prompt first-rate service!

Thank you,
Kerry & Betsy McCarter
504 E. Tazewell’s Way
Williamsburg, VA  23185

---

RE:  January 29, 2009

TO:  LINDA

Just wanted you to know how much I appreciated your speedy response to my request yesterday for breakdown on our two invoices.

Sure you had other things to do that would have kept you busy without pulling out Chippokes records.

Thank you muchly,
Carol Bowman
Chippokes Farm & Forestry Museum
Chippokes Plantation State Park
868 Plantation Rd
Surry, VA  23883

---

RE:  February 19, 2009

Dear Paul,

We are happy with the work that your technicians did at our house.  We are just sorry the work is done!  I would highly recommend Dynamo Electric to anyone for their electrical needs.

Sincerely,
Karen Vega

---

RE:  March 6, 2009

I wanted to drop you a note and let you know that during this past snow storm, we lost power at home for 40 hours and the generator came on and worked flawlessly the entire time!  Thanks for the great job and it is nice to have reliable backup. 

Our company will be contacting you in the near future for a quote on a stand-by generator for our maintenance facility adjacent to the West Point Airport.  John Curry out Logistics and Support Manager will be contacting you soon.

Best Regards,
Don Woolridge
Director of Quality Assurance and Safety
9101 Whispering Dr
Toano, VA  23168

---

RE:  December 9, 2008            

Dear Paul & Linda,

I met with the Solar Tube folks today with Mrs. Hill and we went over what she wanted for the bath.  They’ve sent me an estimate which I will share with her tomorrow and have her decide what she wants to do.  I’ll call you tomorrow (Wednesday) and let you know the outcome so that you can schedule the rest of the rough in.  Everything looks great!  Please thank Kevin for his work and also for leaving the job so neat and clean.  It’s such a small thing but it really is an important part of the job that many subs I’ve worked with do not pay attention to.  Thanks for taking the extra step – it’s very appreciated.  I’ll talk with the tomorrow.

Troy Rapp
Rapp Remodeling & and Repair
215 Colony Point Rd
Williamsburg, VA  23185

---

RE:  December 31, 2007
New Year’s Eve Emergency Call

To:  Kevin

Cheers to Kevin at Dynamo Electric for saving us on New Year’s Eve when our panel box caught fire.  He was quick to arrive, had the best rates around and is the nicest guy anyone would want to meet.

David Millirons
5480 Old Towne Rd
Williamsburg, VA  23188

---

RE:   March 2009

Paul & Linda

“What an exciting and pleasant experience after all of the chaos I experienced the last several days.  An expensive refrigerator decided to act up.  I called Dynamo Electric, and Paul Brinkley was unbelievably patient with me.  I had the good fortune of having David Sibley come to check the refrigerator.  These two young men remind me of past  experiences with people who work with the public and who have genuine interest in the welfare of property owners as well as the product they are servicing.”

Thank you,
(Williamsburg resident)